SoftTrek Global Ltd and its subsidiaries (“SoftTrek”, “we”, “us”, or “our”) publish mobile games and applications. This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to transparency and safeguarding your privacy in compliance with applicable laws such as GDPR, CCPA, and COPPA where applicable.
If you sign in using third-party services, we may access your profile data in line with their policies:
Data processing is based on contractual necessity, legal obligations, user consent, or our legitimate interests as permitted by GDPR/CCPA.
Our apps may use cookies or SDK-based tracking technologies (such as Firebase Analytics, Adjust, or Ad networks) to improve functionality, measure performance, and serve relevant ads. You can manage or disable cookies and tracking in your device or platform settings.
We keep your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Usage data may be retained longer for security and product improvement purposes.
Subject to your legal rights, based on Article 6(1)(b), 6(1)(c), and 6(1)(f) of the GDPR, we may disclose or enable you to share your information with third parties in various ways, including:
When you agree under Article 6(1)(1) GDPR, we may share your device identifiers with advertising network companies to serve you personalized advertisements. These networks include (but are not limited to):
The recipients’ use of information is not governed by this Privacy Policy. We recommend reviewing their respective privacy policies for more details.
We also use data processors for hosting, analytics, and internal operations:
Your personal information may be transferred to and processed in countries outside your residence (e.g., servers in the United States or other jurisdictions). We take appropriate safeguards to ensure data is protected according to applicable laws.
Our games may have different age ratings (for example, 4+, 9+, or 12+) depending on their content as reviewed by app stores.
While some of our games may be suitable for general audiences, we do not knowingly collect, use, or disclose personal information from children under the age of 13 (or the equivalent minimum age in your jurisdiction). If we learn that we have inadvertently collected personal information from a child without verified parental consent, we will promptly delete such information.
Parents or guardians who believe their child has provided us with information can contact us at admin@softtrek.vn to request deletion or review.
For users who may be under the applicable age threshold, we apply the following measures:
We also comply with COPPA (U.S.), GDPR-K (EU), and other child-privacy regulations applicable to your region.
We apply reasonable technical and organizational measures to protect your data. However, no method of online storage or transmission is 100% secure, and we cannot guarantee absolute security.
We may send push notifications for game updates, events, or promotions if you opt in. Notifications can be disabled in your device settings at any time.
If you would like us to delete the data associated with your use of this app, you may submit a request at admin@softtrek.vn.
Once we receive your request, we will use Firebase’s APIs (such as resetAnalyticsData) to delete analytics data tied to your device.
Crash, performance, and diagnostic logs are anonymized and do not contain personally identifiable information. We ensure that no new data is collected after deletion is processed.
Our app integrates third-party advertising networks (e.g., Google AdMob, Unity Ads). We do not control or directly store their internal data. You can reset or delete your advertising profile on your Android device by doing the following:
After resetting your Advertising ID, any future ads will not be linked to your previous profile. If you need assistance, please contact us at admin@softtrek.vn.
We update this Privacy Policy at least once every 12 months. Changes will be posted on this page, and significant updates may be notified in-app.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Email: admin@softtrek.vn
SoftTrek Global Ltd